Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

How is this different from posture straps? +

Traditional straps force your body into position using external pressure—they pull your shoulders back but don't teach your muscles anything. The moment you take them off, you slouch again. Worse, research shows your postural muscles can actually weaken from relying on straps.

Posturive trains your posture instead. It detects when you slouch and sends a gentle vibration reminder so YOU correct yourself. This engages your muscles, builds strength, and creates lasting muscle memory. After 21 days of consistent use, most users maintain better posture even without wearing it.

Think of it this way: Straps are a crutch. This is a coach.

Will it buzz constantly and annoy me? +

No. This is the #1 complaint about other smart posture devices—and we solved it.

Posturive uses 60-Second Smart Habit Detection. It only alerts you when you've been slouching for a sustained period (which you can customize from 0-20 seconds). It won't buzz when you bend down to tie your shoes, pick something up, or move naturally throughout your day.

You can also customize:

  • Detection angle (5-30°)
  • Delay time before alert
  • Vibration intensity (short or long pulse)

The result: helpful reminders, not annoying interruptions.

How long until I see results? +

Most users notice increased posture awareness within the first few days—you'll catch yourself slouching less because your brain starts anticipating the reminder.

For lasting muscle memory and habit formation, we recommend consistent use for 21 days (the proven habit-formation period). By day 21, many users report sitting and standing straighter even when not wearing the device.

For significant postural improvement, 90 days of consistent use shows the best long-term results.

How long should I wear it each day? +

Start with 1-2 hours per day and increase as comfortable. Unlike straps (which can weaken muscles if worn too long), this device actively engages your muscles—so there's no risk of dependency.

Most users wear it during:

  • Work hours (especially desk work)
  • Study sessions
  • Walking or daily activities

You can wear it for 8+ hours if needed. The 90-hour battery life means one charge lasts over a week of full workday use.

Note: We don't recommend wearing it while sleeping or during intense exercise.

Will it help with my back/neck pain? +

ShiftGen is designed to address one of the root causes of back and neck pain: poor posture sustained over long periods.

When you slouch for hours, it compresses your spine, strains your neck muscles, and creates tension that leads to pain. By catching slouching early (within 60 seconds) and training you to maintain proper alignment, many users report reduced discomfort over time.

Important: If you have a diagnosed spinal condition, chronic pain, or injury, please consult your doctor before use. This device is for posture training, not medical treatment.

Do I need the app to use it? +

No. Posturive works right out of the box without the app.

Simply turn it on, set your correct posture position (hold the button for 8 seconds), and it will vibrate whenever you deviate from that position. The default settings work great for most users.

The app is optional but recommended if you want to:

  • Customize detection angle, delay time, and vibration settings
  • Track your posture data and progress over time
  • Visualize your improvement with charts and stats
What if it doesn't work for me? +

We offer a 100% Money-Back Guarantee. If you're not satisfied with your results, contact us for a full refund.

We're confident in this product because the science is simple: consistent reminders + muscle engagement = lasting posture improvement. But we understand everyone's body is different, and we want you to try it risk-free.

Read our Refund Policy here.

How do I charge it and how long does the battery last? +

Posturive charges via USB (charging port hidden in the sensor—simply detach from the neck loop to access). A full charge takes approximately 1.5 hours.

Once charged, the battery lasts up to 90 hours—that's over a week of 8+ hour daily use on a single charge.

The LED indicator shows:

  • Blue = Fully charged / Good battery
  • Red = Low battery, time to recharge
What is the average shipping time? +

How long does shipping take?

Standard shipping takes 6-10 business days. Once your order ships, you'll receive a tracking number to follow your package every step of the way.

If there are any unexpected delays or changes to your delivery, we'll contact you directly—you'll never be left wondering where your order is.

Still have questions? +

We're here to help! Shoot us an email at posturive@gmail.com and we'll get back to you as quickly as possible.